GRIEVANCES & REDRESSAL CELL

The Grievance and Redressal Cell desires to promote and maintain a conducive and unprejudiced environment for its stakeholders. It attends to the grievances and complaints registered by anyone about the activities of the Institution, and particularly those made by students. The Cell ensures effective solution to the grievances, using a fair approach. The Grievance and Redressal Cell enables the students to express their grievances by initiating and following the grievance procedure in accordance with the rules and regulations of the College. The cell meets periodically, examines the nature and pattern of the grievances, and redresses it accordingly.

OBJECTIVES:

• To develop an organizational framework to resolve grievances of the students and other stakeholders.
• To ensure effective solution to the stakeholders' grievances with an impartial and fair approach.
• To investigate the reason of dissatisfaction.
• To enlighten the students on their duties and responsibilities.

Grievance and Redressal Cell Composition:

• Principal.
• Admin. Officer.
• IQAC-Coordinator.
• Cell Coordinator.
• Guest Faculty.
• Student Rep.

Functions of the Grievance and Redressal Cell:

• Provides information about the Cell's objectives and mode of operation through the website and handbook.
• Informs students of the process for registering of grievances in the Induction Programs.
• Acknowledges and analyzes the grievances.
• Seeks a solution through decision-making process.
• Reports the grievances and records how they were redressed.
• The procedures made known through the Hand-book, given to each student at the beginning of every academic year, and also in the Value Education classes taken by the Class-in Charge teachers.